Items normally takes 2 - 4 working days (Mon - Fri)
Delivery times depend on Stock Availability.
If an item is not in stock you will be emailed letting you know that your item is on back order.
Your Card or preferred choice of payment will not be charged until the item is ready to be shipped.
Items that are faulty when you receive them must be sent back before any exchanges can take place. Only Items that are un-used can be exchanged. Any faulty goods will be exchanged not refunded and the exchange will be of the identicle product.
No toys will be exchanged if not returned in the original box /package.
No toy / clothing will be exchanged if used or worn.
Card Refunds can only be refunded back to the purchasing card.
No cash refunds for Card Payments.
If you should have a complaint of any sort please advise us in writing where we will do our utmost to rectify the matter.
When purchasing goods and services on the internet the consumer is entering into a legally bindind contract.
Our name and address is shown on our home page, and all prices shown are correct at time of printing, any RRP shown as an example
would have retrived from an alternative source.
For full details on our terms and conditions please contact us